The FCC has recently ruled that VoIP providers must supply a mandatory 911 Services to their customers. Read more here.

Aeneas is fully compliant with the FCC's requirements. We have years of experience as a telephone provider, and it has always been our intention to provide our VoIP customers with service just as reliable as any landline telephone. This includes 911 service. For your safety, we have always provided our VoIP customers with 911 service that allows you to call 911 and receive a response just as you would over a landline telephone. 911 service is included in ALL our telephone packages. You do not have to ask for this service to receive it from Aeneas.

Not all VoIP companies are currently compliant with the FCC's ruling. Make sure you ask your VoIP provider if they offer 911 service.

Find out more about Aeneas VoIP services.

Aeneas relies on the VoIP customer to provide us with the accurate address and contact information where 911 response will be directed. If your address changes, you must inform us to keep your records up to date. We can only provide you 911 service as accurate as the information you provide us. If you need to update your address or contact information, please contact us.