Colocation Access Policies

Colocator Representatives are required to:

• Not allow unauthorized or unapproved personnel into the Data Facility without the knowledge and consent of Aeneas Communications.
  
  
• Leave wet clothing and belongings such as umbrellas, coats, bags, etc at the door.
  
  
• Not bring food or drinks into the Colocation Facility.
  
  
• Only handle and manipulate their own hardware located within their own racks. Partial cabinet colocator representatives should only de-energize or unplug their own equipment. Partial cabinet colocator representatives should never de-energize power strips located with the cabinets.
  
  
• Plug monitor cart and other portable electrical equipment into receptacles located on the metal columns or on the metal runways located just below the windows. Portable equipment should never be plugged into power strips located within equipment racks.
  
  
• Unplug and re-stow Aeneas monitor carts and other equipment after use.
  
  
• Not make adjustments to or cycle power breakers on any support service equipment including but not limited to: air conditioners, power panels, UPS, maintenance bypass panels and sprinkler control panel.
  
  
• Not to perform either low or high voltage wiring outside cabinets without the express consent of Aeneas Communications.
  
  
• Place all small amounts of trash in containers provided. Large volumes of trash such cardboard boxes and shipping materials must be removed from the Colocation Facility and disposed of off-site.
  
  
• Exit the facility during fire alarms or when directed by Aeneas Associates.
  
  
• Either unplug equipment within the rack, turn off rack power strip or unplug the rack via the receptacle connector located directly above the rack (as appropriate) in case of equipment fire or electrical emergency.
  
  
• Be familiar with the operation and location of fire alarm stations with the Colocation Facility. If fire is detected during normal Aeneas business hours, Aeneas Associates within the building should be notified. If fire is detected after normal Aeneas business hours, the fire alarm should be activated. Aeneas Associates should then be contacted immediately by phone.
  
  
• Shut off overhead lights when leaving the facility after normal business hours.
  
  

Access

Aeneas Communications, LLC requires a completed and signed Aeneas Colocation Client Access Form from each Colocator Adminstrative Contact for each Colocator Representative who needs access to the Data Center.

Full cabinet clients:

• Have 24-hour access to the data center via key fobs.

Partial cabinet clients:

• Have access to the data center during normal business hours Monday through Friday 8am-8pm at no charge.
  
  
• After Hours access can be obtained at a rate of $125.00 per hour by calling the Client Support lines. 24 hour advanced notice is requested.